Return & Refund Policy

Our refund and returns policy lasts 14 days. If 14 days have passed since your purchase, we can’t offer you a full refund or exchange. The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any refund.

My Dropbuy Trading will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will received their refund within 3 days after the confirmation.

Please return your purchase to the following address:

MY DROPBUY TRADING
B-12-3A The Reach Condominium
Jalan Tiara Titiwangsa
53200 Kuala Lumpur

Please contact us at mydropbuytrading@gmail.com or 013-2575780 if you have any questions or doubts.